Subprocessors
Effective: October 30, 2026
Version 2026-11. Last updated October 30, 2026.
These companies process customer data for Open & Run so we can provide the service. Each one is bound by a written agreement that limits how it can use the data. We update this page at least 30 days before adding or replacing a subprocessor that handles customer data, and we email each company's billing owner when we do.
Customer data
| Company | What they do for us | Data involved | Location |
|---|---|---|---|
| Supabase | Database, sign-in and file storage | All customer data, including reports, medical details and uploaded files | United States (US East) |
| Vercel | Hosts and runs the app | Customer data passing through requests; app logs | United States (US East) |
| Resend | Sends app emails | Recipient names and email addresses; email content (for example report notifications) | United States |
| Stripe | Payments and billing | Billing contact, payment details (card numbers stay with Stripe), subscription status | United States |
| Google Cloud (Document AI) | Reads uploaded invoices | Invoice files | United States |
| Google Maps Platform (Places) | Address search when adding a location or billing address | Address text being typed | United States |
| Upstash | Rate limiting to block abuse | IP addresses, user IDs and email addresses, kept briefly | United States (US East) |
Website tools (not customer data)
These run only on our public pages, never inside the app once someone has finished signing up.
| Company | What it does | Data involved |
|---|---|---|
| Google (sign-in) | "Continue with Google" | Name, email, profile picture and Google account ID of the person signing in |
| Google Analytics | Website and signup analytics | Page views and device data on public pages; signup, checkout and subscription events with the plan amount (no names or emails) |
| Meta | Ad measurement | Page views on public pages; signup and subscription events (hashed email, browser type, ad click ID) for businesses that haven't opted out |
| Web3Forms | Website contact form | Name, email address and message sent through the contact form |
Questions: admin@openandrun.com